Privacy Policy

Effective Date: October 17, 2026

Last Updated: October 17, 2026

The Orchard Community Church ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclosure, and safeguard your information when you visit our website (serving our Lake City, Live Oak, and Branford locations).

Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use the site.

1. Information We Collect

We collect information that identifies, relates to, or describes you ("Personal Information") when you interact with our website:

  • Information You Provide Directly:

    • Contact & Communication Data: Name, email address, phone number, and physical address provided when filling out contact forms, prayer requests, or event registration forms.

    • Donation & Payment Details: Financial contributions and tithes are processed securely through Church Center (powered by Planning Center). When you give online via Church Center Giving, your payment information is collected and processed directly by their secure payment processors. The Orchard Community Church does not store or access your full credit card, debit card, or bank account details on our web servers.

    • Ministry & Connect Information: Information submitted when joining connect groups, signing up for student or children's ministry updates, or filling out a membership covenant.

  • Information Collected Automatically:

    • Usage & Device Data: Technical details such as your IP address, browser type, operating system, referring URLs, and pages viewed on our site.

    • Cookies and Tracking Technologies: Standard internet cookies and web analytics tools used to understand site performance and visitor engagement. You can control cookie preferences through your individual web browser settings.

2. How We Use Your Information

We use the collected information solely for ministry purposes, including:

  • Processing online gifts, tithes, and donations securely.

  • Responding to prayer requests, contact inquiries, and pastoral care needs.

  • Managing event registrations and sending logistical updates.

  • Sending ministry updates, newsletters, and announcements (you may unsubscribe at any time).

  • Improving website function, navigation, and content quality.

3. Sharing & Disclosure of Information

We do not sell, rent, or trade your personal information to third parties. We may share information only in the following limited circumstances:

  • Third-Party Service Providers: We partner with trusted platforms to run our ministry services effectively:

    • Church Center / Planning Center: Used for online giving, event registrations, group management, and church communication directories. Information submitted through Church Center links is governed by Planning Center’s security and privacy standards.

    • Squarespace & Analytics: Used to host and analyze website performance to ensure smooth site navigation and user experience.

  • Legal Requirements: We may disclose information if required to do so by law or in the good faith belief that such action is necessary to comply with legal processes or protect the rights, safety, and property of the church or community.

4. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or wireless network can be guaranteed to be 100% secure.

5. Third-Party Links & Tools

Our website contains links to external websites and embedded third-party services (e.g., YouTube, RightNow Media). We are not responsible for the privacy practices or content of external sites. We encourage you to read the privacy policies of any third-party service you visit.

6. Children's Privacy

Our website is intended for general audiences. We do not knowingly collect personal information online from children under the age of 13 without prior verifiable parental consent.

7. Contact Us

If you have questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us at:

The Orchard Community Church

P.O. Box 529

Lake City, FL 32056

Phone: (386) 758-3400

Email: info@theorchardcc.org